Frequently Asked Questions

General Questions Applicable to All Events

What is exclusive use?

Unlike a hotel, Kennolyn is a private venue with you as our only client on your special day. Because yours will be our only event, our staff will be 100% focused on you and on making your event everything you want it to be. Very few event venues can offer this level of privacy and personal attention.

What is the process of booking an event at Kennolyn?

As soon as you contact us to express interest, one of our full-time coordinators will reach out to you with more information suited to your particular inquiry. It’s always a good idea to come and visit, so you can get a sense of the space and its possibilities in person. Once we place a hold on the date you request, your deposit and signed contract are due within seven days.

Can I take a tour of the venue?

Absolutely! We accommodate tours year-round because we believe it is a very important part of finding the perfect venue for your event. Get in touch with us to schedule a visit

Does it cost less to book an event during the week versus the weekend?

We reserve our venues for certain events during the week. Weddings, we book only Saturdays, and Sundays. You can reserve the space for meetings, some retreats, and special events during the week, and fees may be lower than those on the weekends. Reach out to us directly for more details

How much parking is available?

Our Hilltop Hacienda venue has more than 100 parking spaces, and our Stone Creek Village has 40 spaces available.

Is shuttle service available?

A private shuttle service is available for hire. Ask your coordinator for more information.

Is Kennolyn eco-friendly?

Kennolyn is privately owned by a family that supports the environment. We own 300 acres in the Santa Cruz Mountains, and 75% of it is undeveloped. We actively recycle and compost almost 100% of our garbage, including all food, flowers, and paper products. We also strive to use non-disposable products whenever possible. For further information please ask your coordinator about our green packages.

Can I bring my own food and beverages?

Our in-house gourmet catering is a highlight of our all-inclusive packages. You are required to select a catering package and a beverage package from our range of options. You can cater the cake and desserts with an outside vendor.

Weddings

What are my fees for a wedding at Kennolyn?

There are fee structures for each of our wedding venues, one with weekend lodging for 8 people and the other with weekend lodging for up to 120 guests.

Hilltop Hacienda Estate Wedding Package

Facility Fee + Ceremony Package + Catering Option + Beverage Option

(Omit the ceremony fee if you are interested in a reception-only event.)

Stone Creek Village Wedding Weekend Package (with lodging for 2 nights, up to 120 guests)

Facility Fee + Ceremony Package + Reception Catering Option + Reception Beverage Option + Weekend Lodging Package

Click here to read about a real couple’s experience with first trying to do it all themselves and then turning to an all-inclusive wedding experience.

What are the service fee and sales tax amounts?

A 20% service fee is added to the catering and beverage prices. Sales tax, currently at 8.5%, is added to all prices. Per California sales tax code, all service fees are subject to sales tax.

Where will I get ready before the wedding?

Your bridal party is welcome to arrive on site 2 hours before the wedding to get ready and begin taking photos. We have a changing room for men and another for women.

Do you have a backup plan in case of rain or other weather events?

Our venues both have indoor and outdoor spaces, and because we are an all-inclusive facility, we can quickly convert indoor areas in case of rain or other inclement weather. Rest assured, our full-time coordinators will monitor all plans and conditions closely before and during the event.

Click here for more planning tips to make the most of your outdoor wedding in any season.

How late can the reception continue?

A music ordinance restricts amplified music after 10:00 PM. All events at the Hilltop Hacienda are stopped at 10:00 PM. Any guests staying at the Stone Creek Village can gather indoors in the lodge throughout the evening, even after loud music is restricted

Am I required to have a wedding coordinator?

When you book with Kennolyn, our coordinator services are included in the package. Our two full-time, highly experienced coordinators will be involved from start to finish and dedicated to making your wedding dream a reality. Their amount of involvement in your special day is up to you, but our clients tend to enjoy how comprehensive and steady their attention is.

Click here to learn more about the real value of having a knowledgeable planner and coordinator on your side from start to finish.

Do I have to use vendors from your preferred list?

We recommend a list of vendors because we know they all provide excellent services and work well in our venue. The only vendor we require is Sound in Motion for sound amplification, and if you are interested in having a DJ.

For a closer look at some of our favorite wedding vendors and partners, click here.

Can I have only my reception at Kennolyn if my ceremony will be off site?

We do offer a reception-only package that omits the ceremony fee.

Is the wedding rehearsal included at no extra cost?

Yes, your rehearsal is included with your professional wedding coordinator

What is the benefit of a beverage package?

We designed our beverage packages to make it easy for you to plan your event. With a package, you are guaranteed unlimited beverage service—regardless of how much your guests drink—and, most importantly, there are no financial surprises at the end of your wedding. Our bartenders are provided at no additional charge. We are happy to accommodate special wine requests when possible and we offer non-alcoholic packages for guests under 21 as well as for an entire event

Are the menus available with plated options?

All of Kennolyn’s menus are buffet unless otherwise noted. We offer a plated version on most of our menus for an additional $5/person. For both the Select Plated Package and the Gourmet Package, you can choose to have both entrées served on the plate, called a “duet,” or you can give your guests a entrée choices when they RSVP. This second option is called “single serve” and requires place cards marked with the entrée choices. Kennolyn can offer plated dinners for up to 150 guests.

Do you offer vegetarian or vegan menus?

We offer vegetarian entrées for those guests requesting it, or we can design a customized vegetarian or vegan menu for the entire wedding. Additional costs may apply.

Click here to find some great ideas for your vegetarian or vegan event menu.

Do you offer organic and sustainable ingredients?

Kennolyn tries to use organic and sustainable ingredients whenever possible, but can design a customized menu or substitute specific ingredients to accommodate special requests. There may be additional costs associated with a more expensive ingredient, but this is dictated by the market rates at the time of the event.

When is the deposit due, and what is the amount?

The deposit is due 7 days from the date we place a tentative hold on your preferred date. You will receive a contract in the mail, which you will need to sign and return with your deposit. The amount required is 25% of your estimated contract. This amount is non-refundable should you cancel or change your date. Please also mail the contract if you choose to fax it.

When are the final guest count and payment due?

The final guest count is due 14 days prior to the event. Kennolyn will then generate an invoice, and the final payment is due 10 days before your event, payable in cash, cashier’s check, or credit card.

Can I bring my own food & beverages?

Our in-house gourmet catering is a highlight of our all-inclusive packages. You are required to select a catering package and a beverage package from our range of options. You can cater the cake and desserts with an outside vendor.

Is Kennolyn Eco-Friendly?

Kennolyn is privately owned by a family that supports the environment. We own 300 acres in the Santa Cruz Mountains, and 75% of it is undeveloped. We actively recycle and compost almost 100% of our garbage, including all food, flowers, and paper products. We also strive to use non-disposable products whenever possible. For further information please ask your coordinator about our green packages.

Do you offer special pricing for children?

Special children’s menus and pricing are available. There is no cost for children under 2 years old. Prices are 50% off the package price for children 2–4 years old, $10 for children 5–12, and the same as adult pricing for children over age 12. Contact us for further details and options.

Click here to read more about how to plan a stress-free party for kids.

Special Events

What are the fees associated with an event at Kennolyn?

Fees for your special event are clear and straightforward, with meal and beverage options priced per person.

Facility Fee + Meal Option + Beverages on Consumption or All-Inclusive Beverage Package

What are the service fee and sales tax amounts?

A 20% service fee is added to the catering and beverage prices. Sales tax, currently at 8.5%, is added to all prices. Per California sales tax code, all service fees are subject to sales tax.

Do you offer special pricing for children?

Special children’s menus and pricing are available. There is no cost for children under 2 years old. Prices are 50% off the package price for children 2–4 years old, $10 for children 5–12, and the same as adult pricing for children over age 12. Contact us for further details and options.

When is the deposit due, and what is the amount?

The deposit is due 7 days from the date we place a tentative hold on your preferred date. You will receive a contract in the mail, which you will need to sign and return with your deposit. The amount required is 25% of your estimated contract. This amount is non-refundable should you cancel or change your date. Please also mail the contract if you choose to fax it.

When are the final guest count and payment due?

The final guest count is due 14 days prior to the event. Kennolyn will then generate an invoice, and the final payment is due 10 days before your event, payable in cash, cashier’s check, or credit card.

When can we begin setting up?

You and your vendors may have access 2 hours prior to the start of the event.

Do I need to get any special event permits from the City of Santa Cruz?

At a private event venue in Santa Cruz County, you can skip the event permit you would otherwise need for hosting in a public space. The venue will guide you in observing any local noise ordinances and alcoholic beverage service restrictions.

Click here to read more about the benefits of private event spaces in and around Santa Cruz.

Meetings

What is the minimum number of guests for a day meeting?

Our Hilltop Hacienda Estate requires a minimum of 50 people for a day meeting and can accommodate up to 150.

What are the fees associated with a meeting at Kennolyn?

Our pricing is an easy per-person structure that includes a continental breakfast, luncheon, and beverages throughout the day. A professional coordinator is also included to help with planning and day-of event coordination. Because our packages are all-inclusive, you don’t have to worry about outside vendors to supply furniture, basic technical equipment, and meal services. Visit our Meetings page for more details and for options to enhance the event.

How many rooms are available for lodging?

There are 30 cabin cottages and suites in the Stone Creek Village. There are 11 rooms that have 2 double beds and 1 twin, 15 rooms that have 2 double beds, and 4 rooms that have one double bed—for a total of 67 beds (56 doubles and 11 twins). Included in this count is a house suite with 3 bedrooms, each with a double bed, and another house suite with 4 bedrooms, each with 2 double beds.

What are the service fee and sales tax amounts?

A 20% service fee is added to the catering and beverage prices. Sales tax, currently at 8.5%, is added to all prices. Per California sales tax code, all service fees are subject to sales tax.

When is the deposit due, and what is the amount?

The deposit is due 7 days from the date we place a tentative hold on your preferred date. You will receive a contract in the mail, which you will need to sign and return with your deposit. The amount required is 25% of your estimated contract. This amount is non-refundable should you cancel or change your date. Please also mail the contract if you choose to fax it.

When are the final guest count and payment due?

The final guest count is due 14 days prior to the event. Kennolyn will then generate an invoice, and the final payment is due 10 days before your event, payable in cash, cashier’s check, or credit card.

What technology resources and other amenities do you provide?

On-site for your use, we have a projector, portable flat screen TV, DVD player, white board, flip charts, easels, microphone, note-taking supplies, and adjustable lighting. You can also count on exclusive use of the venue, versatile meeting rooms, planning and coordinating assistance, in-house gourmet catering, on-site lodging, free parking, reliable vendor recommendations, and integrated team-building opportunities.

Click here to learn more about all-inclusive Santa Cruz conference packages.

Retreats

What is the minimum number of guests for a retreat?

To reserve our Stone Creek Village for your retreat, we require a minimum of 30 adults, and the maximum is 120.

What are the fees associated with a retreat at Kennolyn?

Our pricing is clear and straightforward:

Lodging Cost Per Cabin Per Night (suitable for multiple guests) + Meal Package Per Person Per Day

Visit our Retreat Package guide for more details and options to enhance your menus.

Do you offer a discount for children?

Children 5 & under are free. Children 6–11 years old are priced at 50% of our catering package. And children 12 and older are counted toward the minimum guest count at the full catering package price.

How many rooms are available for lodging?

There are 30 cabin cottages and suites in the Stone Creek Village. There are 11 rooms that have 2 double beds and 1 twin, 15 rooms that have 2 double beds, and 4 rooms that have one double bed—for a total of 67 beds (56 doubles and 11 twins). Included in this count is a house suite with 3 bedrooms, each with a double bed, and another house suite with 4 bedrooms, each with 2 double beds.

What are the check-in and check-out times?

Check in is at 4:00 PM and check out is at 11:00 AM.

How are guests assigned to their rooms?

The host is responsible for assigning their guests to cabin cottages and suites. Your event coordinator will provide a chart and offer guidance.

When is Kennolyn available for retreat reservations?

The Stone Creek Village is available for retreats during May, June, September, and October.

What are the service fee and sales tax amounts?

A 20% service fee is added to the catering and beverage prices. Currently, sales tax is 8.5% and lodging tax is 11% plus $1.75/room per night. Per California sales tax code, all service fees are subject to sales tax.

How many meals are included in the meal package?

A total of 3 meals per day and non-alcoholic beverages are included. The host pre-selects the catering for the weekend from the Kennolyn menu.

When is the deposit due, and what is the amount?

The deposit is due 7 days from the date we place a tentative hold on your preferred date. You will receive a contract in the mail, which you will need to sign and return with your deposit. The amount required is 25% of your estimated contract. This amount is non-refundable should you cancel or change your date. Please also mail the contract if you choose to fax it.

When are the final guest count and payment due?

The final guest count is due 14 days prior to the event. Kennolyn will then generate an invoice, and the final payment is due 10 days before your event, payable in cash, cashier’s check, or credit card.

How far are you located from San Francisco?

Kennolyn is located in the Santa Cruz Mountains, roughly a 90-minute drive away from San Francisco off of the scenic Highway 1. We’re only about 45 minutes outside of San Jose.

Click here to read more about the benefits of a peaceful retreat outside of the city.