Welcome to Kennolyn's Accreditations & Certifications Page

Diamond Certified - www.diamondcertified.org - (camps) or www.diamondcertified.org - (events)

About Diamond Certified

Their mission is to define excellence and identify for consumers the highest quality local companies. The three founders, Jim Stein, Greg Louie and Guy Sherman, have decades of experience rating & certifying local service & professional firms on behalf of consumers. Their entire team is dedicated to ensuring you have confidence in the companies you choose.

They are totally committed to performing all ratings and ongoing certification work with the highest integrity and accuracy. They believe:

  • 1. You the consumer have the right to know which companies are truly performing at the highest level of quality.
  • 2. The highest quality companies should be rewarded for their ongoing performance through public recognition.
  • 3. Companies should be held accountable for their performance, one customer at a time.

They do not allow an unlimited number of companies to earn Diamond Certified. In fact, only a handful of companies can qualify in most industries, and these they re-rate on a ongoing basis to assure you that they stay the best. And, of course they stand behind each Diamond Certified company with their own guarantee.

Diamond Certified Certification Process

  • APPLY: Companies must apply to be certified.
  • SAMPLE: A random sample of up to 400 past customers is pulled from all customer files of the applicant.
  • SURVEY: A confidential telephone survey captures the customer satisfaction score based on qua
  • TABULATION: The survey results are tabulated. Companies must score greater than 90 on a 100 scale.

    • "Rigorous Standards are Enforced"
  • CREDENTIALS: The applicant company’s credentials are independently rated (license, insurance, complaint status and credit for contractors).
  • PRACTICES: Are the company’s business practices "customer friendly"? It must stand behind its performance.

    • "Only the Highest Pass"
  • AGREEMENT: The company agrees to adhere to the Diamond Certified Customer Satisfaction Principles.
  • AWARD: If quality & credential ratings, and business practices qualify, company is awarded Diamond Certified.

    • "Ongoing Customer Satisfaction and Performance is Required"
  • MONITORING: Credentials and complaints are monitored quarterly, and additional ongoing customer surveys are completed.
  • MEDIATION: If ever necessary, the company participates in Diamond Certified mediation.
  • GUARANTEE: A limited guarantee ensures performance.
  • QUALITY: The Company participates in the ongoing elite Diamond Certified Quality Satisfaction Program.

Kennolyn was 'Independently Rated Highest in Quality' & was the 1st U.S. Camp to earn the prestigious Diamond Certified Award!

Click here to read our Diamond Certified Camps' Customer Comments Page

Click here to read our Diamond Certified Events' Customer Comments Page

ACA - American Camp Association

About ACA

The American Camp Association (formerly known as the American Camping Association) is a community of camp professionals who, for nearly 100 years, have joined together to share their knowledge & experience, and to ensure the quality of camp programs. Because of their diverse 7,000 plus membership and their exceptional programs, children and adults have the opportunity to learn powerful lessons in community, character-building, skill development, and healthy living — lessons that can be learned nowhere else.

As a leading authority in child development, ACA works to preserve, promote, and improve the camp experience. Their association is committed to helping their members and all camps provide:

  • Camp communities committed to a safe, nurturing environment
  • Caring, competent adult role models
  • Healthy, developmentally-appropriate experiences
  • Service to the community and the natural world
  • Opportunities for leadership and personal growth
  • Discovery, experiential education, and learning opportunities
  • Excellence and continuous self-improvement

ACA Accreditations

  • Educates camp owners & directors in the administration of key aspects of camp operation, program quality, and the health and safety of campers & staff;
  • Establishes guidelines for needed policies, procedures, and practices;
  • Assists the public in selecting camps that meet industry-accepted and government-recognized standards.

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